on April 13th 2003 I ordered several video tapes from the Ravenhill Studios. There was a special offer called "4 for free". Till today (5 weeks have gone) I have no videos received from Ravenhill. Normally it takes about 2 weeks for the delivery from the US to Germany. In the meantime, I wrote 4 emails to Ravenhill Studios and till that day I have not received any answer to my emails. They showed absolutely no reaction. Last week I get my credit card statemant and the amount of 150$ was booked from my credit card. So, I am sure they received my order. I want to warn all other customers.